REST API
api.lectern.school
Operational
Components
Dashboard
app.lectern.school
Operational
Public admissions
Learner application form
Operational
Authentication & SSO
Sign-in, tokens, Google + Microsoft 365
Operational
Webhooks
Outbound event delivery
Operational
Background jobs
Reports, exports, imports, statements
Operational
Email delivery
Transactional + announcements
Operational
WhatsApp Business
Parent comms via WhatsApp
Operational
Database
Primary tenant store
Operational
90-day history
Uptime, the long view
OperationalDegradedOutage
REST API
p50 · 142ms
99.987%
90-day uptime
Dashboard
p50 · 218ms
100.000%
90-day uptime
Public admissions
p50 · 198ms
100.000%
90-day uptime
Authentication & SSO
p50 · 89ms
100.000%
90-day uptime
Webhooks
p50 · 312ms
99.974%
90-day uptime
Background jobs
99.998%
90-day uptime
Email delivery
99.952%
90-day uptime
WhatsApp Business
99.965%
90-day uptime
Database
100.000%
90-day uptime
90 days · oldest on the left, today on the right · times in SAST
Recent incidents
The last few hiccups, told plainly
Minor18 April 2026, 14:22 SAST · resolved 18 April 2026, 15:08 SAST
Increased webhook delivery latency
Webhook deliveries to subscriber endpoints saw 8-12 second delays during peak hour. Root cause was an undersized worker pool after a recent traffic increase. We've doubled capacity and added an alert on queue depth.
AffectedWebhooksREST API
- 15:08Resolved
Queue cleared and latency back to baseline. We're holding monitoring on for the rest of the day.
- 14:48Mitigating
Doubled the worker pool and started draining the backlog. Latency is recovering.
- 14:38Identified
Confirmed: queue worker pool is undersized for current load. Scaling up.
- 14:22Investigating
Investigating reports of delayed webhook deliveries.
Minor2 March 2026, 02:00 SAST · resolved 2 March 2026, 02:14 SAST
Email & WhatsApp delivery delays
Brief 14-minute window during which transactional emails and WhatsApp messages queued without sending. Caused by a maintenance window on our messaging provider; messages flushed automatically once the window closed.
AffectedEmail deliveryWhatsApp Business
- 02:14Resolved
Provider window closed; queue flushed. No messages lost.
- 02:00Identified
Provider maintenance window in progress. Outbound messaging queued.
Scheduled maintenance
Scheduled15 May 2026, 02:00 - 02:30 SAST
Webhook signing key rotation
We’re rotating the secret used to sign outbound webhooks. Existing signatures continue to verify for a 24-hour grace window. Integrations using the legacy v0 signing scheme should switch to v1 by 14 May.
AffectedWebhooks
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